Privacy Policy

Our Privacy Policy

  1. At African Brownmat Safaris, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data to ensure a secure and trustworthy travel experience.
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Effective Date: 01/01/2019

Last Updated: 01/01/2025

Africanbrownmat Safaris Ltd. respects your privacy and is committed to protecting

your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make an inquiry, or book a safari with us.

 

1. Information We Collect

 

We may collect and process the following types of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Postal address

• Nationality and passport details (for booking and permit purposes)

• Travel preferences, special requests, or dietary requirements

 

b. Payment Information

• Payment card or bank details (processed securely through trusted third-party

payment providers)

 

c. Technical Information

• IP addresss

• Browser type and version

• Device information

• Pages visited and time spent on our website

 

2. How We Use Your Information

 

We use the information we collect to:

 

• Process and confirm safari bookings

• Communicate with you about your trip or inquiry

• Customize and improve our services

• Share necessary details with partner lodges, camps, or service providers to fulfil your booking

• Comply with legal and regulatory obligations

 

3. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

 

• Partner lodges, camps, and tour service providers for booking purposes

• Payment processors and banks for secure transactions

• Legal or regulatory authorities, when required by law

All partners are required to maintain confidentiality and protect your data according toapplicable privacy standards.

 

4. Data Security

 

We take appropriate administrative, technical, and physical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

 

5. Data Retention

 

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g., tax and accounting obligations).

 

6. Your Rights

 

Depending on your location, you may have the right to:

 

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Request a copy of your data

• Object to or restrict certain data processing activities

To exercise these rights, please contact us using the details below.

 

7. Cookies and Website Tracking

 

Our website may use cookies or similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies if you prefer.

 

8. Third-Party Links

 

Our website may contain links to external websites. We are not responsible for the content or privacy practices of such third-party sites.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated “Effective Date.”

 

10. Contact Us

 

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Africanbrownmat Safaris

Email: info@africabrownmat.com

Phone: +256771654124

Website: www.africabrownmat.com

Address: Plot 7 Abdallah Rd, Entebbe Uganda.

Incredible Safari Experience!

Our safari with Africanbrownmat Safaris was nothing short of spectacular! Bentique was an outstanding guide—his deep knowledge of wildlife and sharp eye for spotting animals made every game drive exciting. We saw lions, elephants, and even a leopard up close! His warm personality and professionalism made our trip truly special. Everything was well-organized, from the lodges to the seamless transfers. This was the adventure of a lifetime!

Sarah & Mark, USA

Unforgettable Gorilla Trekking

Meddy was an exceptional guide who made our gorilla trekking experience in Bwindi truly unforgettable. He took care of every detail, ensuring we were well-prepared for the trek. His knowledge about gorillas and conservation efforts was impressive, and he made sure we got the best viewing experience while respecting the wildlife. Seeing a silverback so close was surreal! Thank you, Meddy and African Brownmat Safaris, for making this dream a reality.

Emma L., UK

Seamless & Well-Planned Trip

From the moment we landed to our final farewell, everything was perfectly arranged. Bentique was not only an expert guide but also a great storyteller who kept us engaged throughout our safari. He knew the best spots for wildlife sightings and made sure we had an amazing experience. The accommodations were top-notch, and the itinerary was well thought out. This was hands down the best trip we’ve ever taken, thanks to African Brownmat Safaris!

James T., Canada

Best Safari Ever!

Our trip with Meddy as our guide exceeded all expectations! From tracking chimps in Kibale to spotting tree-climbing lions in Queen Elizabeth National Park, every moment was magical. Meddy was knowledgeable, kind, and always went the extra mile to make sure we had the best experience. He even helped us capture incredible photos! We highly recommend African Brownmat Safaris and can’t wait to return for another adventure!

Lena & Tom, Germany